1.  What is a home health care?
          A home health care is a health service provided in the
     patient's home by a health care professional ( Registered
     Nurse, Licensed Pratical Nurse, Physical Therapist,
     Occupational Therapist, Speech Therapist, Home Health
     Aide, and/or Medical Social Worker).

2.  How would I know if I am qualified for home
     health care services?
         a. If you are homebound due to illness or disability.
         b. If your physician authorizes you for a home health
             care services.
             * Feel free to call us to help determine your

3.  How much does it cost for me to get home health
     care services?
         Home health care services are usually paid by Medicare,
     Madicaid, HMO and/or private pay. Different rates apply to
     different services provided. Do no hesitate to ask our
     office about it.

4.  What should I do to start receiving home health
     care services from you?
         Give our office a call and let us know that you or
     someone from your family is interested in receiving our
     services. Our company also accepts referrals from friends,
     social workers, or doctors.

5.  Could I transfer to Caress Home Health Care if I am
     receiving care from a different company?
         It is your right to choose which company you would like
     to receive home health services from. Just let your
     present home health care company know that you want
     our services then our company can start serving you.
         * Give us a call for further assistance.

6.  Why should I trust my health to your company?
         You could trust our company because aside from
     meeting the State/Federal Standard Regulation, our
     company is proud to say that we are in the top 500 of
     the Home Care Elite, our good performance during State
     survey was successfully achieved because of the
     professionalism, proficiency and competence of our staff.

7.  Why should I trust your staff?
         You could trust our company staff because they go
     through a thorough screening and training before we
     send them to your home. We look at their education,
     training, experience, license and criminal background.
     Yearly training and orientation is also conducted to
     maintain and update their knowledge and skills.
     Furthermore, our bonded and insured skilled staff is
     licensed by the Illinois Department of Public Health and
     the City of Chicago.